Interviews and Articles with Jeff Bezos (not to be missed!)

The Zen of Jeff Bezos - Wired.com

Put Buyers First? What a Concept Bezos - Nytimes.com

Last Founder Standing - Portfolio.com

Inside the Minds of Jeff Bezos - Fastcompany.com

A Retail Revolution Turns 10 - Nytimes.com

Jeff Bezos Tips on Innovation & Entrepreneurship - Gigaom.com

Optimism is Essential - Inc.com

 

 

 

Picture Galleries

Checkout Amazon Distribution Warehouse in Swansea - Guardian.co.uk

Filling Amazon's Tall Orders - BusinessWeek

Amazon's Amazing Evolution - BusinessWeek

Inspiring Videos for Entrepreneurs

In this short, but valuable video Jeff Bezos explains the four things that he believes are most important when it comes to building a successful business

1) Obsess over customers, Start with them and move backwards (not competitors)
2) Invent Out of the Box (on customers' behalf)
3) Think Long Term (5~7 years time frame)
4) It's always Day-1 (More inventions in the Future & New Ways to obsess over customers)

In this presentation at MIT, Jeff Bezos discusses many of the technological advances that have enabled Amazon.com to be the "Earth's most Customer Centric company". he talks about Amazon's first 30 days of operation, shows the very first home page and explains how the existence of a little known book warehouse in Roseburg Oregon led to the decision to locate Amazon in Seattle!




How Jeff makes big decision - Regret Minimization Framework

Quotable Quotes by Jeff Bezos

"If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience, and that really does matter, I think, in any business. It certainly matters online, where word of mouth is so very, very powerful."

"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful."

"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better."

"We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can."

"There are a few prerequisites to inventing.... You have to be willing to fail. You have to be willing to think lng term. You have to be willing to be misunderstood for long periods of time. If you can't do those three things, you need to limit yourself to sustaining innovation.... You typically don't get misunderstood for sustaining innovation."

"There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second."

"There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward."

"Focusing on the customer makes a company more resilient. Don't feel 30% smarter because the stock is up 30% this month, because you'll have to feel 30% dumber when it goes down."

"I know that ten years from now, customers are still going to want low prices. I know they are going to want fast delivery. I know they are going to want the biggest product selection."

"The trick to being an entrepreneur is to know when to be stubborn and when to be flexible: Be stubborn about the vision, but flexible about tactic"

"Failure is an essential components in innovation and invention, if you know it's going to work, it's not an experiment, so if you want to invent and you want to innovate, failure is a part and parcel with that, there's no escape from that."

 

 

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